DIGICEL LAUNCHES NEW MARKET-LEADING ROAMING PACKAGES AND INTRA-CARIBBEAN TRAVEL PLAN
DIGICEL LAUNCHES NEW MARKET-LEADING ROAMING PACKAGES AND INTRA-CARIBBEAN TRAVEL PLAN
Building on brand promise of Simply More, Digicel offers predictable, affordable and transparent roaming packages for travellers
Port of Spain, Trinidad and Tobago – Wednesday 20th July, 2022: Digicel has launched a suite of best-in-class roaming packages for an increasingly globalised world. As travel continues to pick up post-pandemic, Digicel has implemented standardised roaming packages for inbound and outbound roaming customers across its markets.
This all-new roaming line-up comes just a few months after the announcement of Digicel signing a joint declaration with CARICOM and another regional operator to facilitate the CARICOM Single ICT Space and Single Market and Economy through the reduction of intra-CARICOM roaming charges. In addition to introducing its new roaming packages, Digicel remains committed to continuing to work to make roaming charges not only more affordable, but also more predictable and transparent - whilst ultimately delivering a much enhanced customer experience.
Abraham Smith, CEO of Digicel (Trinidad & Tobago) said: “We’ve spent a lot of time doing the research and listening to our customers to understand their wants and needs, and now we’re proud to launch our new roaming bundles and solutions to make things easier and more affordable for Digicel customers. We have also substantially increased the data allocation for roaming, in line with our customers’ needs, and simply put, this new portfolio of options is the best on offer in all our markets.”
Customers travelling to and from Digicel markets within the Caribbean will be serviced by the Roam Easy Caribbean Bundles and for those travelling to and from international destinations, not included in the Caribbean Bundles, the Roam Easy International Bundles will apply. Both bundles come with 3-day, 7-day and 14-day plans.
Smith continued: “In standardising and simplifying our roaming options, we’ve made things easier to understand for customers, streamlined the process to make purchasing quick and easy with transparent billing, and provided best-in-class customer care to ensure accessibility, availability and effectiveness.”
These new plans provide ample data for travellers and continue to build on Digicel’s brand promise of Simply More.
-ENDS-
About Digicel
As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.
Through its world-class LTE and fibre networks, together with its suite of apps spanning sports (SportsMax), news (Loop), local radio and podcasts (GoLoud), enhanced messaging and marketplaces (BiP), and self-care (MyDigicel app), Digicel is the only operator in its markets that can deliver that.
Serving consumer and business customers in 32 markets in the Caribbean, Central America and Pacific, its investments of over US$7 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad & Tobago have contributed to positive outcomes for over 3 million people to date.
With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 7,000 employees worldwide work together to make that a powerful reality day in, day out.
Visit www.digicelgroup.com for more.
